It was Mark Twain who said "if you tell the truth you don't have to remember anything." However most companies don't onboard, educate and train employees thoroughly so when they tell "the truth" it can come out as verbal garbage (as displayed by Comcast's latest PR catastrophe). A company's customer experience [...]
from Forbes.com: Most popular stories http://www.forbes.com/sites/blakemorgan/2015/02/02/5-ways-company-culture-can-improve-your-customer-experience/
from Forbes.com: Most popular stories http://www.forbes.com/sites/blakemorgan/2015/02/02/5-ways-company-culture-can-improve-your-customer-experience/
