"A designer should ask themselves: would a human be better for the end user? If the answer is yes,..."

“A designer should ask themselves: would a human be better for the end user? If the answer is yes, you shouldn’t be using a bot. Bots should not attempt to replace what humans are good at; rather they should attempt to improve what humans are slow at. Machines should work; people should think.”

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Emmet Connoly, Principles of bot design

lifted from The Jim Henson Company 1967 video Paperwork Explosion.

from Stowe Boyd http://www.stoweboyd.com/post/145557086567