Digital transformation is real and it’s here. Whilst it might look neatly packaged when you whip out your phone and have a car show up in four minutes, the real transformation to make this happen “automagically” occurs in the guts of the operation machinery — the people, the process, the flexibility of the technology stack and the speed at which you can respond to the customers’ needs. And this discussion is mostly absent.
We need to get past the euphoric discourse if we truly want to digitally transform. We saw big, seemingly revolutionary ideas such as social business simply peter out because we never looked under the hood to see what truly needs to change.
This time around, we need to land the plane and have it stick, quickly. Failing this, efforts to digitally transform established enterprises will end up redlining to nowhere.
”-
Sameer Patel, In defense of the Uber-ization of everything
Sameer takes the existential argument for digital transformation – accept the new way of things and transform or die – and increases it exponentially.
This is a great example of the panic building in the start-up/entrepreneurial/newco end of the economy as money is getting harder to find and there are less niches to occupy as the ‘uber of X’ or ‘take X and add AI’.
from Stowe Boyd http://www.stoweboyd.com/post/146242320057
