Few communications challenges can top the public apology, especially when the apology is forced by indisputable evidence of an embarrassing misdeed. What can entrepreneurs and leaders learn from NBC anchor Brian Williams and his most recent hit (or miss) in the public apology parade?
from Forbes.com: Most popular stories http://www.forbes.com/sites/cherylsnappconner/2015/02/05/brian-williams-misstep-on-keeping-apologies-real/
from Forbes.com: Most popular stories http://www.forbes.com/sites/cherylsnappconner/2015/02/05/brian-williams-misstep-on-keeping-apologies-real/
